5905 S Eastern Ave Unit 107, Las Vegas, NV 89119 Open daily 10 AM to 7 PM

Warranty, Refund & Cancellation Policy

Last updated: October 2026

We want you to know exactly what is covered before you pay. This page explains our limited warranty, when refunds apply, and how cancellations work for device services and for devices bought from us.

1. Upfront pricing and approval

You receive a clear price before any service begins or any sale is completed. We do not start paid work without your approval.

2. Cancelling before work starts

If you cancel before any service work has begun, any deposit you paid is refunded, minus a diagnostic or evaluation fee if one was agreed in advance. Diagnostic and evaluation fees are not refundable because they cover work already done.

3. Completed services

Once a service is completed or a part is installed, we do not offer refunds. Instead, your protection is the limited warranty described below.

4. Limited warranty on services

Most services include a 30 day limited warranty on parts and labor. Screen replacements include a 1 year limited warranty. The warranty covers:

5. Devices you buy from us

The condition of each device, any warranty, and any return window are explained before you pay and written on your receipt. A device returned under those terms must be in the same condition as when it was sold, with any included accessories.

6. What the warranty does not cover

7. How warranty claims work

Bring the device and your receipt to the shop. If the issue is covered, we will service or replace the affected part, or replace the affected device where that applies, at our discretion. Warranty claims are handled by service or replacement, not cash refunds, unless the law requires otherwise.

8. Selling a device to us

When you sell us a device and accept payment, the sale is final.

9. Important notes

10. Questions